Terms of Service

User's Acknowledgment and Acceptance of Terms

RCC Photo LLC ("Us" or "We" or "RCC Photo LLC") provides the photo gallery through Pixieset's site and various related services to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Service"), as well as any other written agreement between us and you. You must read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement, including Privacy Policy, Cookie Policy and, if applicable, Data Processing Addendum (“DPA”) before you may become a user. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Service. All such guidelines or rules are hereby incorporated by reference into these Terms of Service.

By using this site, you agree to be bound by these Terms of Service. If you do not wish to be bound by these terms, you may not use or access the site and services.

These Terms of Service are effective as of today. We expressly reserve the right to change these Terms of Service from time to time without notice to you. Your continued use of this site will constitute acknowledgement of the Terms of Service and agreement to abide and be bound by any updated Terms of Service.

Terms of Sales

These Terms of Sale is applicable to your purchase of any prints and other products through the Pixieset Store and fulfilled by our Partner Print Vendor. In the event of any conflict between these Terms of Sale, the terms of sale of Pixieset will prevail. These Terms of Sale may not be altered or amended in any way, and all sales are expressly conditioned upon your agreement to these Terms of Sale.

You are responsible for any taxes that you are obligated to pay or the photographer may collect from you with regards to the purchase of the products. You are also responsible for the taxes or fees in the event they are later determined to be payable on the sale. Such taxes may be added to the purchase price and reflect on your invoice or receipt.

You are responsible for paying all shipping charges applied to the order, the charges will be shown on the checkout page and it is subject to verification and to correction or change. We will contact you to correct the shipping before processing if there's any changes, and you will have the chance to cancel your order. All orders are shipping FOB shipping point, which means the title of the goods passes to you upon shipment. Pixieset Print Vendors will use reasonable efforts to ship all orders within the estimated delivery time applicable to the method of shipping you have chosen at time of order. Pixieset or the Print Vendors reserve the right to substitute another shipping vendor to deliver the order. RCC Photo LLC and Pixieset are not responsible for any delays in shipping and other costs that may arise from the delay.

All prints and other products purchased are non-refundable and non-exchangeable. If the prints or products you received is physically defective, you are responsible for contacting us within thirty (30) days of your receipt of the products, and work out the necessary arrangements for either a refund or a replacement. The foregoing right to return any order within thirty (30) days to us is your sole and exclusive remedy, and Pixieset expressly disclaims and excludes all warranties, expressed or implied, regarding the purchase of any products.

Pixieset will do its best to present accurate information in the product options however we do not warrant that the product description, photos and pricing are accurate, complete, reliable, current or error-free. All size dimensions are approximate, we make reasonable efforts to accurate display all details of the product offerings, including the applicable color, and the applicable crop (in the case that the product needs cropping to fit the selected sizes), please note that the actual color or crop you will see might be different. Pixieset Print Vendors reserve the right to format manipulate or modify the image as may be required to satisfy a particular order. In the event of an error, we reserve the right to correct such error and charge the correct price or cancel your order.

You must agree to the digital image license set forth by us prior to purchasing a digital download product. You acknowledge that Pixieset provides no warranties for any digital product license and you are entering into the license agreement with us. Pixieset is not responsible for enforcing the agreement nor resolving any disputes.